Gosia Szaniawska-Schiavo
Content & Outreach Manager/Editor-in-Chief
Gosia has years of experience in SaaS and AI-driven businesses. Her deep understanding of AI chatbots for SMBs enables her to create data-driven content that helps business owners enhance customer service, reduce support costs, and scale efficiently.

À propos de moi
Gosia coordinates the creation and distribution of articles and original research studies for the Tidio blog.
She makes sure the content we create is extremely informative and thorough, but not devoid of wit and delight. And by monitoring and boosting offsite SEO activities, she increases Tidio's online presence.
Previously a Senior Content Writer at Tidio, she explored the subjects of digital experience and trend-watching.
Her belief is that providing human insight is going to become even more important as AI-assisted communication solutions take over.
Privately, an avid traveler and a foodie, she often lives her life out of a suitcase. In her free time, she reads books, watches an unhealthy amount of movies, and volunteers.