Customer Service Case Studies

See how businesses around the world use Tidio to propel their growth

Featured

Take your business to the next level with customer service. Find inspiration in our featured story

Ad Hoc Atelier Boosts Conversions Using Tidio

See how Ad Hoc Atelier improved their conversions with Tidio

250%

Increase in conversion rate

12%

Decrease in cart abandonment rate

Case studies

Companies from around the world use Tidio to provide great customer service. Find out how

eye-oo Boosts Revenue by €177K After Installing Tidio

Check out the results Eye-oo achieved using Tidio. Discover how this eyewear multi-brand platform increased sales and conversions while slashing response times.

Bella Santé Earns $66K in Sales After Switching to Lyro

Learn how Bella Sante grew sales and lead generation by implementing Lyro. Discover how this med spa automated customer service with AI chatbots from Tidio.

Wulff Beltton Hits 4.5/5 Client Rating After Switching to Tidio

Discover the benefits Wulff Beltton received after switching from Gorgias to Tidio. Learn about how this retail company boosted customer satisfaction, increased sales, and grew leads using Tidio.

ADT Security Service Boosts Sales By 17% Using Tidio

Learn about the benefits ADT Security Service gained from using Tidio. Discover how it increased the conversion rate and customer satisfaction since implementing the customer service tool.

Endeksa Hits 138% Boost in Lead Generation with Tidio

Discover how Tidio helped Endeksa increase lead generation and slash waiting times. Also, check out how the bots’ helpful responses helped to boost their customer satisfaction.

Suitor Hits 85% Customer Service Automation With Lyro

Learn how Suitor automated up to 85% of its customer service using Lyro. Check out how this suit rental company slashed average response time by 92%.

Shockbyte Slashes Response Times With Tidio Flows

Check out how Shockbyte decreased response times and improved customer satisfaction using Tidio.

Tidio Support Team Achieves 58% Automation With Lyro

Learn about Lyro, the newest AI conversational chatbot created by Tidio. Discover how it handles the majority of customer service conversations and slashes first response times.

Procosmet Lead Generation Surges After Installing Tidio

Learn how an Italian beauty brand boosted sales and conversion rates using Tidio. Get more details on how Procosmet used live chat and Flows to increase generated leads by 500%.

Ad Hoc Atelier Boosts Conversions Using Tidio Live Chat

Check out how Ad Hoc Atelier nearly tripled their conversion rates using Tidio live chat. Discover how this Italian fashion ecommerce uses Flows to slash waiting times and decrease cart abandonment rates.

How a Social Enterprise Used Chat to Boost Ticket Sales via Facebook

Did you know that website visitors expect answers in less than 30 seconds? Check out how the top Cambodian circus uses ultra-fast live chat for booking tickets and online marketing.

Small Wallets Improves Shopping Experience Using Tidio

Online shopping is fast and convenient. Yet, it's the companies that really personalize this experience that achieve the best results. Learn how to do it, too!