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ABOUT TIDIO

We are Tidio

A company that brings together talented individuals from all over the world to solve challenging customer problems.

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We are Tidio
We are Tidio

Mission

Making customer experience frictionless

Brands are successful when they develop relationships with the people who trust them. At Tidio, we believe the best way to build relationships is through excellent customer service.   Tidio is an AI customer service software suite comprising a help desk, live chat, chatbot (Flows), and an AI agent (Lyro). Tidio helps businesses streamline client communication, manage tickets efficiently, and talk to customers in real time. With powerful chatbot flows and agentic AI, companies can automatically resolve up to 67% of their support load.

Making customer experience frictionless

Team

Our people make the difference

We are a diverse team of talented individuals who are driven to create the best possible product for our customers.   We devote ourselves to conquering the industry's toughest challenges, but we make sure to have a lot of fun doing it.

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Our people make the difference

Leadership

We count ourselves lucky to have a team of visionary leaders at the helm
Tytus Gołas
Tytus Gołas LinkedIn

Tytus Gołas

Chief Executive Officer

Marcin Gwizdała
Marcin Gwizdała LinkedIn

Marcin Gwizdała

Chief Strategy Officer

Marius Laza
Marius Laza LinkedIn

Marius Laza

Chief Customer Officer

Krzysztof Spyt
Krzysztof Spyt LinkedIn

Krzysztof Spyt

Chief Finance Officer

Marcin Stoll
Marcin Stoll LinkedIn

Marcin Stoll

Chief Product Officer

Our Journey

Tidio was founded in 2013 in Szczecin, Poland, by CEO Tytus Gołas. The company has grown to more than 180 employees across offices in San Francisco, Warsaw, and Szczecin, Poland.   Backed by $25M in Series B funding, Tidio continues to expand its offerings to include agentic AI for customer service. More than 300,000 companies worldwide trust Tidio to help them deliver responsive, high-quality customer service.
Our Journey

Awards

We are honored to be recognized as one of the best platforms in our industry
[Reviews on G2](https://www.g2.com/products/tidio/reviews)

Reviews on G2

Listed among the best

[Reviews on Glassdoor](https://www.glassdoor.com/Overview/Working-at-Tidio-EI_IE2962200.11,16.htm)

Reviews on Glassdoor

90% Recommend to a Friend

Don’t take our word for it, check how Tidio helps users grow their business

Get more leads

GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.

Review on G2

Increase conversion rate

My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!

Review on Shopify

Generate more sales

Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!

Review on G2

Increase satisfaction rate

Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.

Review on G2

Connect With Us

Whether you have a question, comment or just want to share your thoughts or ideas –  we’d love to hear from you.
Get started

Get started

Create your Tidio account for free. Test our platform for 7 days and then continue with the free-forever plan or upgrade to a paid option.

Partnerships

Partnerships

Let’s help your clients improve their customer service. Together. Discover the Tidio partner program.

Careers

Careers

Want to work at Tidio? Send us your details and join our growing team.