AI sales tools are revolutionizing the sales arena by automating repetitive tasks and providing unique user insights. They influence the way sales professionals connect with prospects and close deals.
These algorithms act as virtual sales assistants to give your business a competitive edge in the market.
But which one to choose in the ever-changing field of AI?
Don’t worry—we’ve got your back.
We spent hours researching the best AI sales tools on the market and comparing their functionalities and pricing, so you don’t have to.
In this article, we will review the following AI sales assistant software:
| Name | G2 rating | Free plan | Best for |
|---|---|---|---|
| Tidio | 4.7/5 ⭐️ | ✅ | Chatbot automation |
| Salesforce | 4.3/5 ⭐️ | Free trial available | AI-powered CRM |
| HubSpot | 4.4/5 ⭐️ | ✅ | Deal management functionality |
| Intercom | 4.5/5 ⭐️ | Free trial available | Shared mailboxes |
| Gorgias | 4.6/5 ⭐️ | ❌ | Multi-channel support |
| Zoho | 4.1/5 ⭐️ | ✅ | Third-party app marketplace |
| Drift | 4.4/5 ⭐️ | ❌ | Conversational AI functionality |
| Zendesk | 4.2/5 ⭐️ | Free trial available | AI chatbots |
| Regie.ai | 4.4/5 ⭐️ | ❌ | Outbound prioritization feature |
| Postaga | 4.5/5 ⭐️ | Free trial available | Email sequencing |
And here are all the reviews in depth.
1. Tidio
Rating: 4.7/5 ⭐️ (1,410+ reviews)
Tidio’s customer service software automates support, marketing, and sales operations. Its popular AI chatbot—Lyro is an AI chatbot that consolidates all customer interactions in a shared inbox. Lyro uses machine learning (ML) and natural language processing (NLP) to foster customer engagement and drive real-time sales.
You can read on about the many unique features of our AI sales tool, or check out our reviews from users. Alternatively, you can register for free and check out Lyro’s capabilities.
Main features:
- Automated ticketing system
- Conversational AI functionality for online shopping websites
- Customizable chatbot UI features
- Visual chatbot builder
- Multiple integrations including Instagram, Facebook, and WhatsApp
- 7-day free trial available
- Free version available
- Starter ($29/mo)
- Growth (starts at $59/mo)
- Plus (starts at $749/mo)
- Premium (starts at $2999/mo)
Boost your sales with AI-powered assistant
Read more: Learn how Bella Sante generated over $60,000 worth of sales when they switched over to Lyro.
2. Salesforce
Rating: 4.3/5 ⭐️ (19,895+ reviews)
Salesforce is a customer relationship management software with AI technology to drive sales. The platform uses an AI sales assistant to schedule meetings for reps, automates customer prospecting, and manages sales conversion rates. You can join the Salesblazer community on Slack and learn B2B lead generation strategies from other sales agents.
Pros:
- Auto-generation of personalized emails
- Sales forecasting capability
- Automatic updates of sales metrics to CRM
Cons:
- The steep learning curve for new users
- Navigating their help center can be confusing
- Free 30-day trial
- Starter Suite ($25/mo/user)
- Professional ($80/mo/user)
- Enterprise ($165/mo/user)
- Unlimited ($330/mo/user)
- Einstein 1 sales ($500/mo/user)
Read more: Check out our comprehensive guide about the top free CRM software for your sales teams.
3. HubSpot
Rating: 4.4/5 ⭐️ (11,275+ reviews)
HubSpot offers an AI sales CRM in sales pipeline management and lead scoring. The platform’s AI tools can draft prospecting emails or create compelling CTAs. Its deal management system works to streamline your sales process and increase your agents’ productivity—leading to more deal closures.
Pros:
- Sales call tracking feature for improved customer engagement
- Automatic generation of quotes and e-signatures
- Integration to 1,400+ third-party tools.
Cons:
- Needs more robust reporting and customization options
- Occasional system downtime
- Free version available
- Starter ($20/mo/seat)
- Starter Customer Platform ($20/mo/seat)
- Professional ($100/mo/seat)
- Enterprise ($150/mo/seat)
Read more: Explore the best HubSpot alternatives to increase your online sales.
4. Intercom
Rating: 4.5/5 ⭐️ (2,980+ reviews)
Intercom is a customer service automation tool that helped over 25,000 clients provide customer support and grow online sales. It offers an AI sales assistant software that is fully configurable to your brand. Your sales agents can deliver quick responses, better onboarding, and connect your audience to relevant content across the web or mobile apps.
Pros:
- Omnichannel capability
- Intelligent virtual assistant integrated with SMS, WhatsApp, Facebook, and Instagram
- Automated ticket triaging from multiple channels to shared inbox
Cons:
- Requires more customization options for the email dashboard
- Lacks an inbox feature to group conversations
- Free 14-day trial
- Essential ($39/mo/seat)
- Advanced ($99/mo/seat)
- Expert ($139/mo/seat)
Read more: Review the best Intercom alternatives according to their features, pros and cons, and choose the option suitable for your business.
Accelerate your business growth using Tidio AI sales assistant tool
5. Gorgias
Rating: 4.6/5 ⭐️ (505+ reviews)
Gorgias is a unified AI customer support software that aims to assist your sales reps in providing a great customer experience. The software uses an AI sales automation tool to empower ecommerce brands to grow their GMV with onsite marketing campaigns. You can use the in-app templates to build unlimited campaigns and improve your customer service strategy.
Pros:
- Intuitive user interface
- Customizable chat widgets
- Ecommerce functionality through Shopify, BigCommerce, Magneto, and more.
Cons:
- Challenges connecting to third-party applications
- The support team can be slow to respond
- Helpdesk Starter ($10/mo/)
- Helpdesk Basic ($60/mo)
- Helpdesk Pro ($360/mo)
- Helpdesk Advanced ($900/mo)
- Helpdesk Enterprise → Talk to sales
Read more: Find out the best Gorgias alternatives and competitors you can use for your business needs.
6. Zoho
Rating: 4.1/5 ⭐️ (2,625+ reviews)
Zoho’s AI sales tool—SalesIQ supports sales, marketing, and service teams by offering a customer engagement suite. This enables your sales team to communicate with website visitors at every stage of the customer journey. Its advanced proactive live chat feature is capable of engaging your website visitors and streamlining the sales cycle management.
Pros:
- Customer segmentation for appropriate sales reps
- Multilingual support for live chat
- Customizable shopping bots
Cons:
- The initial setup process is time-consuming
- Restrictions on workflows that can be created
- Free version available
- Basic ($10/mo/operator)
- Professional ($17/mo/operator)
- Enterprise ($25/mo/operator)
Read more: Explore the best Zoho Desk alternatives based on reviews, pricing, and features, and choose the one that fits your sales strategy.
7. Drift
Rating: 4.4/5 ⭐️ (1,180+ reviews)
Drift is an AI sales funnel software that automatically analyzes and learns from consumer interactions to create more personalized user experiences. The platform’s AI-powered chatbots provide conversational landing pages for real-time chats with end-users. Moreover, the tools are used for lead qualification and to manage a sales funnel.
Pros:
- Real-time notifications for alerts of key account interactions
- Meeting scheduler to boost agent productivity
- Prospector feature for data-driven sales opportunities
Cons:
- Prone to occasional bugs and software glitches
- Bot creations can feel clunky at times
- Premium ($2,500/mo)
- Advanced → Contact sales
- Enterprise → Contact sales
Read more: Determine the best Drift alternatives based on their customer engagement capabilities.
8. Zendesk
Rating: 4.2/5 ⭐️ (480+ reviews)
Zendesk’s CRM aims to maximize your sales team productivity, maintain pipeline visibility, and increase orders for your business. Its AI sales system provides you with sales engagement tools for discovering new leads, creating complete profiles, and personalizing communication. The CRM allows your reps to run pipeline analysis on deal progression and predict future sales performance.
Pros:
- Task player for uninterrupted work through sales activities
- A variety of chat triggers to ensure all consumers get your attention
- Creation of email and task sequences for automatic email campaigns
Cons:
- Lacks ability to tag other team members in deals
- Restrictions on sharing smart lists
- Free 6-month trial available
- Sell Team ($25/mo/agent)
- Sell Growth ($69/mo/agent)
- Sell Professional ($149/mo/agent)
- Sell Enterprise ($169/mo/agent)
Read more: Discover the various Zendesk alternatives you can use to begin your sales outreach. Also, discover which platform is best for your sales team in the detailed Zendesk vs. Salesforce comparison.
9. Regie.ai
Rating: 4.4/5 ⭐️ (335+ reviews)
Regie.ai is a sales platform that uses generative AI to simplify prospecting for your business and book meetings for your sales managers. The software allows your salespeople to discover new leads and contacts without having to invest in sales data providers. You can leverage your agents to run marketing campaigns and prioritize in-market prospects.
Pros:
- An AI-powered content generator that uses knowledge base data
- LinkedIn engagement tool for targeted InMail messages
- AI-crafted sales emails for buyers and potential customers
Cons:
- Risk of producing robotic content
- Lacks dynamic CTAs
- AI Agents → Contact sales
Read more: Check out the best conversational AI platforms on the market.
10. Postaga
Rating: 4.5/5 ⭐️ (9+ reviews)
Postaga is an AI sales assistant that enables you to generate email outreach campaigns automatically. The software analyzes your opportunities to determine the appropriate contact persons, including their email IDs and Twitter and LinkedIn profiles. Using its all-in-one outreach platform, you can monitor your open opportunities and conduct deal follow-ups.
Pros:
- Locate the right websites, podcasts, and blogs using the opportunity finder feature
- Campaign generator for personalized email messages
- Content analyzer for outbound links and key contacts
Cons:
- Limited campaign templates on offer
- Clunky user interface
- Free 14-day trial available
- Pro ($99/mo)
- Agency ($299/mo)
Read more: Check out our top picks for omnichannel support software.
With these AI tool reviews out of the way, let’s see what you should look for in an AI virtual assistant.
What makes the best AI assistant software?
Now that you know what the best AI sales assistant options are, you can compare them and choose the right one for your business.
To do it right, have these characteristics in mind:
- Core AI capability—AI capabilities like machine learning and NLP should be the driving components, unlike regular automation features used in traditional sales software. According to a survey by Analytics Insights, sales and marketing teams are focusing 40% more on using AI and machine learning than other business functions.
- Scalability—the best AI sales software is expected to grow with your business and as your target market evolves, it should be adaptable to your business needs. Research shows that 80% of employees who use AI tools have experienced an increase in productivity.
- Multichannel support—AI tools can receive and provide personalized responses to customer queries on live chat, email, social media, and other channels. A study has shown that 80% of clients are more likely to buy from a brand that provides a personalized service across several channels.
- Integrations—AI sales apps should be able to integrate seamlessly with other sales automation tools.
- Security and privacy—AI sales software is capable of securing end-user interactions, providing a level of anonymity that is not possible with human agents.
AI sales assistant software: key takeaway
Ultimately, AI can streamline your workflows and provide you with consumer insights on how to grow your sales orders. Remember, many AI sales tools provide free trials, enabling you to test their functionality and see if they’re suitable for your requirements.
Tidio’s AI sales assistant tool offers automated customer support and conversational sales for small and medium businesses. You can learn how it works by signing up for free and giving it a test run!
Boost your sales with AI-powered assistant
Top AI sales tools FAQ
AI sales assistant software leverages artificial intelligence to streamline multiple sales activities. These include automating routine tasks like scheduling, data entry, and lead prioritization, to more complex activities like prospecting and email marketing campaigns. This automation allows your sales team to focus on more personalized interactions with your target audience.
AI can be incorporated into sales to automate mundane tasks and focus on high-value activities that drive sales. It’s used to understand your prospects better and uncover hidden buying signals. Finally, AI helps optimize your sales pipeline and predict the progress of open deals.
Based on reviews, Tidio is one of the best AI sales tools. The software’s AI-powered chatbot can guide buyers through the customer journey and process sales orders. Its live chat software uses conversational intelligence to resolve support issues and engage website visitors.
Choose a chatbot builder with premade templates that can be used without having coding experience, like Tidio. The chatbot must have advanced AI capabilities, multilingual support, and solid lead qualification features. Ensure the platform you are using is flexible and allows you to tailor the chatbot to your brand requirements.
