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Latest articles Product news

  • Product news

    Tidio’s Lyro ranks No. 1 among AI CX agents in G2’s 2026 evaluations

  • Product news

    Tidio’s AI Agent Lyro Achieves Industry-Leading Customer Support Resolution Rates, Outperforming Intercom

    Lyro AI, Tidio’s award-winning AI support agent, achieves an industry-leading 64% average resolution rate, peaking at 90%, outperforming competitors like Intercom. Recognized as AI Company of the Year at the Global Business Tech Awards 2025, Tidio continues to push the boundaries of AI-powered customer service.

  • lyro conversational ai cover imageProduct news

    Meet Lyro: The First Conversational AI for SMBs

    Find out everything you need to know about Lyro—the first conversational AI designed for automating customer support in medium and small businesses. Learn how it works and what value it can bring to your company.

  • tidio ai features cover imageProduct news

    Launching Tidio AI to Empower SMBs With AI Features

    Discover the new Tidio AI features and what this technology can do for your business. Learn how to use artificial intelligence technology to improve customer communication and speed up processes.