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Latest articles

AI customer service
How AI for Flower Companies Simplifies Busy Seasons
Do you have a flower business and want to use AI for customer support? Learn how to use AI for your brand with solutions and real-life examples.
AI customer service
Boost Profitability With AI for Custom Printing Services
See how AI is changing custom printing services with smarter automation and improved customer experiences. Explore real-life examples of DTF businesses using AI to thrive.
Live Chat
9 Best Unified Messaging Platforms to Consider in 2024
Check out our reviews about the best unified communication solutions for your business. Compare the pros and cons of each tool to choose the best option for your ecommerce needs.
Live Chat
Positive Scripting in Customer Service: Key Success Tips
Discover how to use positive scripting to create empathetic statements for your customers. Find out positive scripting examples for customer service and how your business can benefit from them in the long term.
Helpdesk
AI-Powered Help Desk: Features Designed for Smarter Service
Introducing Tidio’s AI-powered Help Desk! See how our latest release is designed to effortlessly support your team.
Helpdesk
Integrating Ticketing Into Your CS Stack: Expert Insights
In this article, we dive into integrating ticketing into your CS stack, featuring insights from Tidio experts. Discover best practices and strategies to efficiently boost your customer support and improve the experience for your users.
Customer service tactics
9 Best Customer Service Channels to Consider in 2024
Discover the best customer communication channels for your website. Explore a wide variety of features from AI-powered chatbots to omnichannel support, and find the most
Product news
Tidio Expands Lyro AI to Email Ticketing, Delivering Market-Leading Automation for Support Teams
Tidio’s Lyro AI now powers email ticketing, elevating customer support with omnichannel automation. Support teams can use the all-in-one help desk platform to streamline inquiries across channels, offering quick, reliable responses.