Customer Service Case Studies

A B2B SaaS company, Integratec, boosted qualified leads and improved tracking of client requests. Check out how they did it.

Learn how Gecko Hospitality automated customer service requests and boosted lead generation. Discover how Tidio helps the business slash the response time.

Check out the results Eye-oo achieved using Tidio. Discover how this eyewear multi-brand platform increased sales and conversions while slashing response times.

Learn how Bella Sante grew sales and lead generation by implementing Lyro. Discover how this med spa automated customer service with AI chatbots from Tidio.

Discover the benefits Wulff Beltton received after switching from Gorgias to Tidio. Learn about how this retail company boosted customer satisfaction, increased sales, and grew leads using Tidio.

Learn about the benefits ADT Security Service gained from using Tidio. Discover how it increased the conversion rate and customer satisfaction since implementing the customer service tool.

Discover how Tidio helped Endeksa increase lead generation and slash waiting times. Also, check out how the bots’ helpful responses helped to boost their customer satisfaction.

Learn how Suitor automated up to 85% of its customer service using Lyro. Check out how this suit rental company slashed average response time by 92%.

Check out how Shockbyte decreased response times and improved customer satisfaction using Tidio.

Learn about Lyro, the newest AI conversational chatbot created by Tidio. Discover how it handles the majority of customer service conversations and slashes first response times.

Learn how an Italian beauty brand boosted sales and conversion rates using Tidio. Get more details on how Procosmet used live chat and Flows to increase generated leads by 500%.

Check out how Ad Hoc Atelier nearly tripled their conversion rates using Tidio live chat. Discover how this Italian fashion ecommerce uses Flows to slash waiting times and decrease cart abandonment rates.

Did you know that website visitors expect answers in less than 30 seconds? Check out how the top Cambodian circus uses ultra-fast live chat for booking tickets and online marketing.

Learn how to build a fortune-making dropshipping business from scratch. Real-life case study. Plus a free Flows tutorial at the end!

Explore eCommerce growth hacks for automated service

Learn how to use customer experience and AI to drive sales in this eCommerce Fastlane podcast

Calculate your potential sales uplift with sales Flows

Explore the crucial differences between the two platforms