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• Chatbots

  How to Create a Chatbot: Make Your Own Bot for Free in 2024 [No-Code]



10 Best Welcome Messages for Customers [+Examples]



21 Best Thank You for Your Order Messages [Free Templates]



How to Write Apology Letter to Customers [7 Short Email Messages for Mistakes]

Latest articles

• Helpdesk

  AI-Powered Help Desk: Features Designed for Smarter Service 

  Introducing Tidio’s AI-powered Help Desk! See how our latest release is designed to effortlessly support your team.

• Helpdesk

  Integrating Ticketing Into Your CS Stack: Expert Insights

  In this article, we dive into integrating ticketing into your CS stack, featuring insights from Tidio experts. Discover best practices and strategies to efficiently boost your customer support and improve the experience for your users.

• Customer service tactics

  9 Best Customer Service Channels to Consider in 2024

  Discover the best customer communication channels for your website. Explore a wide variety of features from AI-powered chatbots to omnichannel support, and find the most

• Product news

  Tidio Expands Lyro AI to Email Ticketing, Delivering Market-Leading Automation for Support Teams

  Tidio’s Lyro AI now powers email ticketing, elevating customer support with omnichannel automation. Support teams can use the all-in-one help desk platform to streamline inquiries across channels, offering quick, reliable responses.

• Alternatives

  9 Best Tidio Alternatives Compared

  Not sure which software to choose for your business? Check out the best Tidio alternatives available on the market.

• Apps and Integrations

  Top 14 Gladly Alternatives For Your Customer Service Needs

  Looking for alternatives to Gladly that better suit your needs? Explore the top Gladly alternatives, complete with a breakdown of features, pros, cons, and pricing for each option.

• Alternatives

  9 Best Olark Alternatives to Enhance Customer Support [2024]

  Compare Olark alternatives based on their main features, drawbacks, and pricing. Decide which platform is best for your business needs.

• Chatbots

  6 Tips for Building a Great Knowledge Base Chatbot

  Discover how to build a knowledge base chatbot for your specific needs. Learn the benefits of using a knowledge base AI chatbot and explore the best practices to set it up for efficient customer support.