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9 Best Customer Service Channels to Consider in 2024
Discover the best customer communication channels for your website. Explore a wide variety of features from AI-powered chatbots to omnichannel support, and find the most
Tidio Expands Lyro AI to Email Ticketing, Delivering Market-Leading Automation for Support Teams
Tidio’s Lyro AI now powers email ticketing, elevating customer support with omnichannel automation. Support teams can use the all-in-one help desk platform to streamline inquiries across channels, offering quick, reliable responses.
9 Best Tidio Alternatives Compared
Not sure which software to choose for your business? Check out the best Tidio alternatives available on the market.
Top 14 Gladly Alternatives For Your Customer Service Needs
Looking for alternatives to Gladly that better suit your needs? Explore the top Gladly alternatives, complete with a breakdown of features, pros, cons, and pricing for each option.
9 Best Olark Alternatives to Enhance Customer Support [2024]
Compare Olark alternatives based on their main features, drawbacks, and pricing. Decide which platform is best for your business needs.
6 Tips for Building a Great Knowledge Base Chatbot
Discover how to build a knowledge base chatbot for your specific needs. Learn the benefits of using a knowledge base AI chatbot and explore the best practices to set it up for efficient customer support.
10 Best Customer Messaging Platforms to Consider in 2024
Discover the best customer messaging platforms you can use to engage your target audience. Learn about the main features of consumer messaging software and what value it can bring to your business.
What Is Automated Ticket Routing & How To Set It Up [Guide]
How to automate your ticketing processes? Discover what automated ticket routing is, what can you use it for, and how to set it up in your business.
What Is Ticket Tagging and How to Do It Right [In-Depth Guide]
Discover the essentials of ticket tagging and learn the best practices to do it right. Find out the key benefits of ticket tags and learn how to do it using the Tidio platform.
7 Key Features to Look for in a Multilingual Live Chat Solution
Discover key components of multilingual live chat and its benefits. Explore the most important features a multilingual live chat solution should have to enhance customer satisfaction and reduce waiting times.
5 Tips to Measure and Optimize Case Deflection
Learn practical tips to measure and optimize case deflection to improve your customer support strategy. Discover how tracking and increasing your case deflection rate can help reduce support tickets and enhance user satisfaction.
Ecommerce Sales Funnel Optimization Guide [+Examples]
Learn how to set up a sales funnel tailored for your ecommerce business. Explore strategies to guide customers seamlessly through each stage of your ecommerce conversion funnel.
