About me
Maryia does outreach for Tidio. While focusing on quality PR, she makes sure to write articles on authoritative domains (including Tidio blog!) to promote Tidio’s expertise and valuable insights.
Maryia studies Marketing and Sociology, and her professional interests revolve around AI, digital PR, and trend-watching.
In her personal life, Maryia is a big fan of traveling, aspiring to visit as many unique places as possible. She also reads a lot, watches TV shows, and aspires to learn to brew the best coffee.
My articles
Integrating Ticketing Into Your CS Stack: Expert Insights
In this article, we dive into integrating ticketing into your CS stack, featuring insights from Tidio experts. Discover best practices and strategies to efficiently boost your customer support and improve the experience for your users.
Tidio Expands Lyro AI to Email Ticketing, Delivering Market-Leading Automation for Support Teams
Tidio’s Lyro AI now powers email ticketing, elevating customer support with omnichannel automation. Support teams can use the all-in-one help desk platform to streamline inquiries across channels, offering quick, reliable responses.
10 Best Chatbot Development Services [2024 Data]
Check out the top chatbot development services that revolutionize customer interaction and operational efficiency. Dive into the features and main benefits to choose the ideal solution for your business.
10 Companies Using AI for Customer Service (And Thriving)
Explore how 10 companies are rocking customer service using AI. Dive into their stories and see how AI is changing the game for customer satisfaction.
10+ Crucial AI Customer Service Statistics (2024)
Explore the latest AI customer service statistics and emerging trends. Harness the potential of AI-driven customer service as a catalyst for business expansion.
Wide-Scale Generative AI Adoption: A Recap of Year in Prompts
Explore our original research marking a year spent with ChatGPT and generative AI. Find out about the main milestones, changes in society, and challenges that AI has brought on.
10 Essential Self-Service Statistics & Trends [2024 Data]
Delve into the most recent self-service statistics and trends. Unleash the power of customer self-service as a driving force for growing your business.
Key Add-to-Cart Conversion Rate Statistics (2024)
Plunge into the newest add-to-cart conversion rate statistics and trends, and unlock the potential of high conversion rates as a catalyst for business expansion.
When Machines Dream: A Dive in AI Hallucinations [Study]
Dive into our original research about AI hallucinations. Find out what AI hallucinations are, how they influence our lives, and if you should be worried about them.
11 Key Social Commerce Statistics To Know (2024)
Dive into the most recent social commerce statistics and trends. Check out how you can use social media for your business growth.
10+ Must-Know Ecommerce Statistics for 2024 [Report]
Explore the latest ecommerce statistics. Discover data-driven ways to grow your ecommerce store.
Chat GPT-3 Statistics: Is the Future Already Here? (2024)
Check out what the emergence of ChatGPT means for an average person, what the tool can do, and how to make full use of it.
AI Biases: Are We Ready to Be Stereotyped by Robots?
Will AI biases reinforce global inequality and discrimination? Check out where those biases come from, what society thinks about them, and what can be done to reduce the damage.
10+ Essential AI Statistics You Need to Know for 2024
Discover essential AI growth statistics for 2023. Learn about the current state of AI and its impact on business.
35 Best Books for Business Owners and Entrepreneurs
Discover the best books for business owners. Find out what to read for business growth and success.
35 Inspiring Mission and Vision Statement Examples
Discover what makes a perfect vision and mission statement through top examples. Learn how to write a unique mission and vision statement for your business.
Online Shopping Statistics: Ecommerce Trends for 2024
Stay up-to-date on the latest trends in ecommerce industry. Discover online shopping patterns of customers and find out how to increase sales in your online store.
Black Friday Facts & Cyber Monday Stats [Report 2024]
Black Friday is one of the biggest shopping events globally. Discover key Black Friday and Cyber Monday statistics to prepare your business for this year's event.
The Future of Chatbots: 80+ Chatbot Statistics for 2025
The most important chatbot trends for 2025. Everything you need to know about the current state of the chatbot industry.