Ecommerce Customer Service Platform
Low CLV isn’t your fault. But you can do something about it
It costs you 10x more to acquire new customers than to retain existing ones. Ensure repeat purchases with AI-driven ecommerce customer service software that refines every touch point in your buying cycle.
Fuel your growth with user-driven automation
Create unique experiences for each store visitor. Make shopping effortless and rewarding with intelligent automation and live chat.
Increase conversions with strategic automated messages
Say goodbye to missed opportunities. Highlight your promotions and offer tailored discounts based on user activity to boost conversions.
Grow your email lists with relevant offers
Add more leads to your marketing funnels. Acquire new subscribers by targeting website visitors with exclusive offers at specific points in their customer journeys.
Eliminate conversion blockers with live conversations
Improve your buying experience with live chat. Provide immediate answers to customer questions for smoother shopping experiences.
Assist leads on all your live communication channels with AI
Answer customer questions without human intervention. Lyro AI Chatbot replies to customers on your website and social media using only your support content.
Join 15K+ stores generating more sales with Tidio
Boost your sales with automation that feels personal
Send the right message to the right user, at the right time. Sell more with pre-designed messages that are tailored to each customer.
Grow your annual revenue with Tidio
Estimate your sales boost with Tidio’s no-code automations.
Average Monthly Visitors
1000
Conversion rate
Average order value
$1,716.00
Projected annual revenue increase with Tidio Flows.
Offer outstanding support to customers worldwide
Answer international customers in their own language. Improve customer satisfaction with a smart ticketing system and AI.
Automate 85% of your post-purchase support with Lyro AI Chatbot
Free your team from repetitive work. Address inquiries and perform recurring tasks, such as order status checks, without using up their time.
Manage all your customer interactions in one dashboard
See all customer inquiries in one place. Handle your tickets, support forms, emails, live chat messages, Instagram, WhatsApp, and Messenger DMs without switching tabs.
Provide multilingual support to foreign shoppers
Support your international customers in their native languages. Lyro AI Chatbot uses your support content to automatically answer questions in dozens of languages on all your live communication channels.
Boost satisfaction with a ticketing system designed for ecommerce
Manage assign, and reply to customer requests with ease. Set priorities and automatically route every ticket to the right department to improve your time to resolution.
Grow with the #1 ecommerce customer service software on G2
Keep customers coming back for more
Improve customer retention with effective re-engagement strategies. Drive customer loyalty with ready-made automation templates.
Boost loyalty with next-order discounts
Turn one-time buyers into repeat customers. Promote customer loyalty with next-order coupons.
Reward and re-engage positive reviewers
Automatically engage happy customers when they leave positive reviews and reward them with exclusive offers.
Win more loyal customers with Tidio
Boost your CLV with an AI-driven ecommerce customer service software built to drive repeat purchases.
No credit card required