About me
Gosia coordinates the creation and distribution of articles and original research studies for the Tidio blog.
She makes sure the content we create is extremely informative and thorough, but not devoid of wit and delight. And by monitoring and boosting offsite SEO activities, she increases Tidio's online presence.
Previously a Senior Content Writer at Tidio, she explored the subjects of digital experience and trend-watching.
Her belief is that providing human insight is going to become even more important as AI-assisted communication solutions take over.
Privately, an avid traveler and a foodie, she often lives her life out of a suitcase. In her free time, she reads books, watches an unhealthy amount of movies, and volunteers.
My articles
30 Best WordPress Plugins Compared [2022 Ranking]
Want to add functionality to your WordPress website? Here are the top 30 WP plugins we handpicked.
12 Best Drift Alternatives for 2024 [Overview]
Find out what the best alternatives for Drift are. Compare your options and discover their best features and pricing.
Top 8 Squarespace Live Chat Plugins for 2024 [Ranking]
See an overview of the best Squarespace chat plugins. Discover what is the best option for your business.
Tidio Supports Ukraine: Press Statement
Tidio’s press statement about the support it provides to Ukraine in the face of war.
Love in the Age of AI Dating Apps [2024 Statistics]
Find out what features a perfect AI-powered dating app should offer. Read how people want to date and find love in the age of artificial intelligence.
10 Best Shopify Chatbot Apps for 2024 [Ranking]
See the ultimate list of Shopify chatbot apps and learn how to choose the best one for your business.
What Are Instagram Chatbots and How to Use Them?
The ultimate guide to Instagram chatbots. Find out what they are, how they work, and how to use them effectively.
WooCommerce vs Magento: Who Wins? [2024 Comparison]
See what the difference between WooCommerce and Magento is. Compare their core features & pricing and decide which option will be the best for your ecommerce.
Must-Know Metaverse Statistics and Predictions for 2024
Find out what "experiencing the metaverse" means for an average person, and how it could change their identity, lifestyle, and finances.
20 Best Help Desk Ticketing Systems & Software (2024)
See the ultimate list of help desk ticketing systems and learn how to choose the best one for your business.
How to Write Chatbot Scripts [Examples & Dialogue Templates]
Find out how to write the best chatbot scripts to engage your audience and see the best chatbot script examples for every stage of your customers’ journey.
30 Best Free WordPress Themes for 2024 [Blogs & More]
See the list of the best free WordPress themes and templates. Discover what are their highlights, pros & cons, and ratings. Learn how to choose the best theme for your business.
What Is Customer Loyalty? [Definition, Tips & Examples]
Find out what customer loyalty is and why it’s important. See the best examples of customer loyalty programs and discover which metrics are worth measuring if you want to promote loyalty among your customer base.
25 Customer Service Email Templates [+Best Practices]
Learn everything you need to know about writing excellent customer service emails. We cover the best tips and give you 25 sample emails you are free to use.
The Best 19 Free Live Chat Software for Website Support in 2024
Compare the top free live chat software and choose the best one for your business. Discover the benefits and main features of a free support chat.
What Is a Customer Success Manager? [All You Need to Know]
The customer success manager’s role is quite crucial to both the customer’s and company’s success. But what do they do exactly? Let’s find out!
Customer Satisfaction Survey: 100+ Sample Questions & Guide
Learn all you need to know about customer satisfaction surveys. We cover different types and give you a list of 100+ sample questions you’re free to use.
How to Handle Customer Complaints [10+ Response Examples]
It’s better to be praised than criticized, but customer complaints can be blessings in disguise for your company’s growth. Learn how to handle the most common customer service complaints and use them to your advantage.
Grammar Drama: These Common Grammar Mistakes Make You’re* Company Look Dumb
In the digital space, where written text dominates, common grammar mistakes can profoundly influence your image. Find out how attentive to grammar people are and which errors are best to avoid.
What Is The Best Time To Send Emails in 2024?
The right message delivered at the right time has the real power to engage your audience. Find out what is the best time to send emails, elevate your email marketing, and improve sales.
What Is Product Marketing in 2024? Step-by-Step Strategy Design [+Examples]
Product marketing is a perfect representation of a customer-centric approach to marketing. Even though its popularity grows, few people know how to do it right. This guide will help you not only understand product marketing but plan an efficient product marketing strategy.
How to Sell on Facebook Marketplace: Beginner’s Tips for 2024
As the pandemic "new normal" settles in, new consumer behavior patterns emerge. One of them is the accelerated development of eCommerce and social media. Here's where the Facebook Marketplace steps in.
WooCommerce vs Shopify: Who’s Better? [2024 Comparison]
See what the difference between WooCommerce and Shopify is. Compare their features, pricing and decide which option will be the best for your business.
How to Create a Chatbot: Make Your Own Bot for Free in 2024 [No-Code]
See how to create a chatbot in eight easy steps, without coding. Read the best tips for chatbot building.
Canned Responses: 120+ Best Examples for Customer Service & How to Create Them in Gmail
With canned responses, you can send immediate replies to your customers without typing them. See the best canned responses examples and learn how to use them in your email and live chat.
5 Best Shopify Bots for Auto Checkout & Sneaker Bots Examples
You’ve probably heard different things about Shopify bots. Some people say they’re illegal, but others are successfully using them to increase sales. Let’s clear up the confusion once and for all.
