My articles
Ecwid vs Shopify: Which is Best in 2024? [Comparison]
We’re comparing Ecwid vs Shopify features and pricing so you can find the best solution for your online ecommerce store.
9 Best WordPress Alternatives & Competitors [Free & Open-Source Platforms]
Check out the list of the most popular WordPress alternatives for bloggers, developers, and online store owners. Discover each solution’s pros and cons to see which one fits the bill.
Adobe Commerce vs. Shopify: Which Is The Best Platform? (2024)
Learn the main differences between Adobe Commerce vs. Shopify and see which platform ticks more boxes on your list. Click to see our comparison table and read on for a detailed and honest review.
8 Business Ideas for College Students [+How to Start]
Looking for a side business idea you can do as a college student? Take a look at the list of the best small capital and online businesses you can start at university. We’ve included tips from student entrepreneurs and a career advisor.
How to Write Apology Letter to Customers [7 Short Email Messages for Mistakes]
Learn how to draft professional apology letters to customers and use the templates for the most common situations in customer service. Just copy-paste the text and fill it in with your company details.
15 Customer Service Scenarios for Role Play [Sample Scripts & Examples]
Not sure how to deal with difficult customers? We’ve got you ready-to-use customer service role-play scripts for training and onboarding.
What’s Customer Engagement? [Importance + Strategies]
Turn visitors into your brand’s loyal fans with these 10 engagement strategies. Check what other companies excel at customer engagement and learn from their example.
What is Voice of the Customer? [+10 VoC Techniques]
Find out how to identify 90% of customer needs after interviewing a group of 20-30 people. Learn to use the insights to make decisions about core business strategies, products, and services.
What Is Customer Care Service in Business: Definition & Examples
Learn what customer care is and why it doesn’t deserve to be used interchangeably with customer service. Find out how other companies rock social media for providing awesome customer care.
What Is Customer Orientation In Marketing : Examples & Skills
Learn how customer orientation can make your brand legendary. Check out how real companies do it and discover nine techniques to jump on the bandwagon.
8 Top eCommerce Platforms Compared & Reviewed (2024)
This article will help you decide which eCommerce platform is right for your type of business. Check out their features, pricing, and pros and cons at a glance.
How To to Start Dropshipping on Shopify & How Much Does It Cost? [Full Guide]
If you consider Shopify dropshipping, this article will help you decide if it is the right business model for you. Find out its pros and cons, how it works, and how much it costs.
Want a Chatbot to Succeed? Give It a Personality
Why do some chatbots are used by hundreds of thousands of people, while others are discarded? Our study suggests giving bots personality contributes to its success.
Shopify Pricing Plans & Fees in 2024 [How Much It Costs]
Are you checking out Shopify pricing for a full-time eCommerce business or just a side-gig? In this article, you’ll find out how much Shopify costs beyond subscription fees.
What is Inbound Marketing? [Definition & 15 Tactics]
Inbound marketing strategies convert more leads for less. Learn how, with a complete list of inbound strategies and the best free resources.
What is Customer Lifetime Value? [Formula & Examples]
Up your marketing game by calculating your Customer Lifetime Value. It shows which customers bring you maximum profit, where they come from, how to balance your acquisition costs and more.
Best Web Chat Tools & Services in 2024 [10+ App Reviews]
Web chat has become a must-have tool for communication between brands and customers. Here’s a list of web chat software with their pros and cons to suit the needs of your company.
25 Best WooCommerce Plugins & Extensions for 2024
Peek at the top WooCommerce plugins for WordPress—from page customization to checkout and shipping integrations. Find out how you can slash ecommerce store costs with the best free add-ons.
Customer Support vs. Service [Definition + Software]
Learn all about what customer support is today and why it's important to the company's growth. Discover practical tips on building support teams and the best support software.
7 Different Types of Customers in Consumers & How to Deal With Them
Learn how different types of customers engage with your brand and website to help them achieve their goals and increase conversion and retention rates.
7 Types of Customer Service [How to Choose the Best One]
Learn about the latest trends in different customer service types and how to create an omnichannel experience to satisfy the needs of your customers.
