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Customer Service Ebooks

Use our library of ebooks, playbooks, and guides as inspiration for your business.

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2024 Holiday Customer Service Blueprint

2024 Holiday Customer Service Blueprint

BFCM is the biggest opportunity for ecommerce brands and the busiest season for Customer Service teams. Keep your service levels high with this automation guide.

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Ebooks

Power your business growth with ebooks, playbooks, and guides.
Improve your ecommerce service with hybrid chatbots

Improve your ecommerce service with hybrid chatbots

See how to drive engagement with rule-based and AI chatbots

Get the free ebook
Prepare your Help Desk for success with a strategic checklist

Prepare your Help Desk for success with a strategic checklist

Discover 30 essential components for a successful Help Desk.

Get the free template
Sales Tactics Bundle for Your Ecommerce Growth Strategy

Sales Tactics Bundle for Your Ecommerce Growth Strategy

Learn 8 ways to increase your sales with AI & automation

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Replicate in-store shopping experience with Flows

Replicate in-store shopping experience with Flows

Discover 12 ways to simulate in-store experiences online

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Automate Sales and Lead Generation with AI & Flows

Automate Sales and Lead Generation with AI & Flows

Explore eCommerce growth hacks for automated service

Get the free ebook
Prepare your business for AI-assisted customer service

Prepare your business for AI-assisted customer service

Automate customer service with 10 step-by-step strategies

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How To Use Customer Experience And AI To Drive Retention And Sales

How To Use Customer Experience And AI To Drive Retention And Sales

Learn how to use customer experience and AI to drive sales in this eCommerce Fastlane podcast

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Estimate Your Extra Monthly Revenue with Sales Flows

Estimate Your Extra Monthly Revenue with Sales Flows

Calculate your potential sales uplift with sales Flows

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Compare Tidio with Zendesk and see how it holds up

Compare Tidio with Zendesk and see how it holds up

Explore the crucial differences between the two platforms

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Offer great service. Win loyal customers. Repeat 24/7

Improve customer satisfaction with Live Chat, automation, and conversational AI.

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