Customer Service Ebooks
Use our library of ebooks, playbooks, and guides as inspiration for your business.
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The new helpdesk is here—get ready
While others adapt, will your business be left behind? Embrace the new helpdesk tech and trends to stay competitive.
Ebooks

Improve your ecommerce service with hybrid chatbots
See how to drive engagement with rule-based and AI chatbots

Prepare your Help Desk for success with a strategic checklist
Discover 30 essential components for a successful Help Desk.

2025 Holiday Customer Service Blueprint
Keep your service levels high with this automation guide.

Sales Tactics Bundle for Your Ecommerce Growth Strategy
Learn 8 ways to increase your sales with AI & automation

Replicate in-store shopping experience with Flows
Discover 12 ways to simulate in-store experiences online

Automate Sales and Lead Generation with AI & Flows
Explore eCommerce growth hacks for automated service

Prepare your business for AI-assisted customer service
Automate customer service with 10 step-by-step strategies
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Bella Santé Earns $66K in Sales After Switching to Lyro
See how Bella Santé generated more sales with Tidio

How To Use Customer Experience And AI To Drive Retention And Sales
Learn how to use customer experience and AI to drive sales in this eCommerce Fastlane podcast

Estimate Your Extra Monthly Revenue with Sales Flows
Calculate your potential sales uplift with sales Flows

Compare Tidio with Zendesk and see how it holds up
Explore the crucial differences between the two platforms
Offer great service. Win loyal customers. Repeat 24/7
Improve customer satisfaction with Live Chat, automation, and conversational AI.
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