No more bouncing between multiple communication channels. All your conversations are now in one place.
Everything you need for customer service in Shopware
- Proactively start conversations on Live Chat
- Use Flows to automate up to 40% of work
- Customize the widget to match your website
No credit card required
Contact sales4.7 (1552+ reviews)
Installations
Generated sales
Make conversations more personal
Check your visitors’ browsing behaviors to offer them exactly what they need.
Drive your online sales with automations
Let Flows do all the hard work for you.
Recover abandoned carts
Save up to 60% of abandoned carts by reaching out to your visitors before they leave your website.
Send discount codes
Offer your visitors discount codes to convince them to continue shopping and increase the order value.
Suggest popular products
Send your visitors links to products they might find interesting and help them make a buying decision faster.
Answer questions
Tackle recurring questions about order status, shipping, and returns without involving your operators.
Automate work
Use Flows to finish conversations and handle simple tasks so you can focus on things that require a human touch.
Gather information
Collect feedback from your customers through goodbye surveys to improve their shopping experience.
All messages right where you need them
Find your conversations from different channels in one shared inbox.
Flows
Delegate repetitive tasks to Flows and focus your efforts elsewhere. Enjoy the efficiency of automations.
Monitor your visitors’ activity and reach out at the perfect moment. Never miss a chance to make a sale.
Messenger
Recommend products, send discount codes, and suggest one-time offers. Turn visitors into loyal customers.
Tidio works great, and here’s proof
Finn R
Consultant
Tidio modern chat and in real time to communicate on our website
Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.
Alexandra L
Business Administration
Perfect chat for conversions
The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.
Donna T
Co-Founder
So excited about Tidio!
I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!
Satish P
Founder
One of the best automation development platforms
Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good automation flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the Flows.
Baylen M
Marketing Consultant
Exceptional Value with Great Scalability
For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.
Davis E
Sales Executive
The Greatest tool for your website to have good customer support!
Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service
Guilherme F
Owner
The best looking and featureful chat platform we've ever tried
The design customization is excellent even in the free plan. The Flows work like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.
Bobby H
Consultant
Use Tidio and you will love him!
WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.
Farzan A
Web Designer
Excellent service and product
The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.
Cody C
Consultant
Tidio is the best Live Chat for your web
We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.
Shervin K
CEO
An all in one automation tool
The fact that I can have all the features of other automation platforms + online live chat in multiple languages, a perfect support team that are always online for you to help.
Nathan C. W
Managing Director
Excellent product. Excellent support.
Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.
Fred M
Consultant
Tidio the best program that exists to chat live
We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.
Matthew R
Consultant
Tidio the best modern chat today
Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.
Melissa J
Consultant Telecommunications
Use an excellent modern chat with Tidio
We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.
Finn R
Consultant
Tidio modern chat and in real time to communicate on our website
Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.
Alexandra L
Business Administration
Perfect chat for conversions
The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.
Donna T
Co-Founder
So excited about Tidio!
I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!
Satish P
Founder
One of the best automation development platforms
Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good automation flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the Flows.
Baylen M
Marketing Consultant
Exceptional Value with Great Scalability
For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.
Davis E
Sales Executive
The Greatest tool for your website to have good customer support!
Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service
Guilherme F
Owner
The best looking and featureful chat platform we've ever tried
The design customization is excellent even in the free plan. The Flows work like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.
Bobby H
Consultant
Use Tidio and you will love him!
WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.
Farzan A
Web Designer
Excellent service and product
The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.
Cody C
Consultant
Tidio is the best Live Chat for your web
We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.
Shervin K
CEO
An all in one automation tool
The fact that I can have all the features of other automation platforms + online live chat in multiple languages, a perfect support team that are always online for you to help.
Nathan C. W
Managing Director
Excellent product. Excellent support.
Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.
Fred M
Consultant
Tidio the best program that exists to chat live
We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.
Matthew R
Consultant
Tidio the best modern chat today
Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.
Melissa J
Consultant Telecommunications
Use an excellent modern chat with Tidio
We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.
Discover Live Chat and Flows with Tidio
No credit card required